Frequently Asked Questions
Everything you need to know about your Kappa performance gear.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What is your return policy for sportswear?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, undergarments and swimwear cannot be returned.
How do I find the right size for Kappa apparel?
Kappa products typically follow a slim, athletic fit. We recommend checking our detailed Size Guide located on each product page to find your perfect measurement.
Do you offer international shipping?
Yes, we ship our authentic Italian sportswear worldwide. Shipping costs and delivery times vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.
Are your products authentic?
Every item sold on our official store is 100% authentic Kappa gear, featuring our iconic Omini logo and high-quality performance fabrics.